Generative AI-powered iPaaS has the potential to transform the way organizations design, test, deploy, manage and scale their workflows. Currently, workflow automation typically involves intricate manual coding, extensive configuration and significant technical expertise. These processes are time-consuming and prone to errors. Generative AI-powered iPaaS, however, introduces a complete shift in this landscape.

Picture an iPaaS solution with a conversational user interface, leveraging generative AI to author integration workflows and APIs. Now, citizen integrators can effortlessly orchestrate intricate processes and tasks spanning integrated applications and systems. Empowered business users can trigger complex integration workflows using straightforward, natural language commands. For instance, consider a customer service manager sending a personalized email to a customer when they abandon their shopping cart, without pressing any buttons or logging into an app. They “tell” their iPaaS to send an email to the customer and the rest happens by leveraging the intelligence of generative AI to streamline business processes.